Clinical Support
We Partner With You for Excellence in Service.
Heartland provides Clinical Support to your center with specially trained staff offering a variety of services all designed to ensure your residents have the best care possible.
Infusion Therapy Support
Accessibility: Heartland has one centralized IV department that handles all IV orders and is available 24 hours a day to answer any clinical questions related to IV therapies
Quality: The department is staffed with highly trained pharmacists and technicians. The pharmacists are experts in pharmaceutical calculations and are able to dose aminoglycosides, vancomycin, TPNs and other medications that require specialized dosing based on the patients’ demographics and labs.
Safety: Unmatched commitment to remaining USP 797 compliant, in keeping with our patient first approach.
Medication Safety
Barcode verification system at every step of the dispensing process.
Barcodes validate label vs medication and label vs tote to ensure your patient has the correct medication.
Hazardous medications are dispensed in punch cards.
Tamper evident delivery system for controlled substances.
Consultant Pharmacy Services
Consultant pharmacists improve the quality of care, safety, and health of residents by identifying potential drugs interactions, therapy duplications and required lab monitoring.
Customer Care Reps
Monthly reports are provided to the Director of Nursing and Administrator.